Help Center

Find answers to your questions and get the support you need

Getting Started

Learn how to create your account and post your first job

Account & Profile

Manage your account settings and profile information

Payments & Billing

Understand our payment system and billing process

Technical Support

Get help with technical issues and platform features

Frequently Asked Questions

How do I create an account?

Click the "Get Started" button on our homepage and choose whether you're a studio or freelancer. Fill in your basic information and verify your email address to complete the registration process.

How does the matching system work?

Our AI-powered matching system analyzes job requirements, photographer skills, availability, and location to suggest the best matches. You can also browse and search manually.

What payment methods do you accept?

We accept all major credit cards, UPI, net banking, and digital wallets. Payments are processed securely through our escrow system to protect both parties.

How do I resolve disputes?

If you encounter any issues, you can raise a dispute through our platform. Our support team will review the case and help mediate a fair resolution.

Is there a mobile app?

Yes! Our mobile app is available for both iOS and Android devices. You can download it from the App Store or Google Play Store.

What are your service fees?

We charge a small platform fee on successful transactions. The exact fee depends on your plan. Check our pricing page for detailed information.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you.